We stage the portal work
your EHR cannot finish.
Your coordinator still hits Submit.
HealthAdminDNA mounts in the coordinator browser and stages prior authorizations, attachments, and status checks on Availity and commercial payer portals. No hospital IT refactor. Irreversible submit stays with the human operator.
Synthetic walkthrough. No live payer submission. Submit stays behind the human gate.
Cloud bots and unattended agents stop at the same wall.
Hospital VPNs, MFA, and payer WAFs block headless browsers. UI redesigns break XPath bots. Compliance rejects unattended submit. HealthAdminDNA runs inside the already-authenticated session and stops before the irreversible click.
Uses the coordinator’s live login
The runtime mounts in the operator browser and inherits SSO, VPN, and 2FA already completed. No remote farm trying to impersonate the desk.
Sees the screen, not just the XPath
Payer portals change markup. The stager binds to what is on screen plus the DOM, so a redesigned button does not take the whole lane down.
Stages the form. Does not own Submit.
Repetitive fields can be staged in seconds. The irreversible payer click stays with the coordinator. Legal accountability does not move to an unattended agent.
Audit packet without a PHI warehouse
Case work can stay in workstation RAM under zero-retention client mode. A hashed evidence packet records what was staged and who approved it.
Where portal minutes leak after the EHR stops
How it breaks today
Staff log into 15+ payer portals and copy chart notes field by field because there is no uniform API for that last mile.
How HealthAdminDNA stages it
The runtime reads the active portal and available case context, stages the fields, and stops at Submit for human sign-off.
What a first desk actually does
No platform rip-and-replace. One payer family. One frozen cohort. Minutes measured, not promised.
Mount under the live portal
Drop the client-side runtime onto the coordinator workflow already in use. No EHR rebuild. No new system of record.
Measure one lane for 14 days
Freeze a cohort on one portal family. Record handling minutes, attachment completeness, and human-gate rate. Then decide whether to keep the seat.
HealthAdminDNA
Operator workstation for prior auth, benefits checks, attachments, and appeal packets under the systems you already run.
Healthcare Residual Desk
Who this is for, which minutes it takes, and how a 14-day measurement is scoped for an independent clinic or RCM firm.
How we execute
Reach, plan, sense, last-mile staging, and the mandatory human gate — the path a case takes before anyone clicks Submit.
Access + 14-day measurement
Subscription on one lane. Optional implementation map. A frozen-cohort ledger instead of a savings SLA.